“We strive to work closely together with our customers in solving their problems. We value honesty, integrity, and efficiency”
Our Mission
We empower organizations to excel in customer experience by providing the most accurate, useful, and actionable insights for automation.
Our Purpose
CX executives and Technology leaders are actively working to measure and improve customer experience by engaging customers online through voice, video and chat driven applications. Conversations are critical in building relationships with customers. As customers are getting more and more comfortable relying on voice, video and chat based services, enterprises are seeking out new ways to integrate conversation intelligence into their lines of business to drive growth and lower operational costs.
Marsview offers the next generation conversation intelligence API platform that is built on advanced AI, Computer Vision, Natural Language Understanding and Machine Learning technologies to deconstruct a conversation into transcripts, topics, sentiments and other insights to help sales and service reps have intelligent conversations with customers to make smarter decisions.
Marsview API platform has a direct impact on all applications that enable conversations such as call centers, chat bots, inbound/outbound sales, online meetings and so on.
Our Story
RESEARCH INTERNS
The beginnings.
"We started out on a dream mission to push the boundaries of AI and Machine Learning on a project for Boeing at one of the finest, internationally acclaimed research institutions in India that brought us together on the entrepreneurial journey." - Akshay, Rahul and Saahil.
Our paths crossed with Murali, a seasoned executive and a serial entrepreneur who helped the formation of Marsview.ai. The company was named after our initials MARS, to signify the importance of the founding team.
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MARSVIEW.AI OFFICE
Video AI Platform.
We set out to transform the way people used video. Video was growing as a key communication channel to reach customers. With great success, Marsview team built a comprehensive, enterprise grade platform for video, audio and textual data extraction.
Marsview.ai was registered in the USA as a Delaware corporation with operating offices in California and Bangalore, India.
FUTURE WORKPLACE
Conversation Intelligence.
As the workplace drastically changed due to pandemic, so did Marsview platform to address the new demand in remote, distributed, virtual and video enabled workforce. The product evolved to bridge the gap in meetings, conversations and outcomes with an AI powered Conversation Intelligence Platform.
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AI MEETING ASSISTANT
The Intelligent MeetingspaceTM.
Meetings are an important way to stay connected and get work done. But, no one enjoys taking notes and following up on tasks. It is often distracting, time consuming and prone to information loss. For meeting leaders, this is a productivity killer.
Marsview.ai unearthed a distinct market need among individuals, teams and large enterprises for an efficient Meeting Assistant that seamlessly integrates with the meetings ecosystem.
INTERACTION WITH INSIGHTS
Future is Bright.
We are in the early days of the voice and video enabled meetings space. We are excited and passionate for all the new and novel ways in which Marsview will change the future of work powered by advanced AI technologies.
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CONTACT CENTER INTELLIGENCE
Happy customers are good for business.
The global spend on contact centers is about USD 350 Billion annually. Marsview adds some much-needed AI to the customer interaction process, giving Agents and CX teams the hard data they need to understand and improve their conversational performance.
Meet The Minds Shaping The Future Of Conversation
Murali Mahalingam
Founder & CEO
Saahil Kamath
Co-Founder & Head of Products
Akshay Kumar C
Co-Founder & Head of R&D;