Blogs

Blogs

The Longest Mile

Self-help is the best help Today, I am able to do many things without human interaction like order food, pay bills, book tickets etc. From the palm of my hand, I can access the latest information via Google, Siri and Alexa. With the right system in place, we could make ourselves less dependent on other humans. Virtual assistants and robotics process automation are multi-billion-dollar industries today. For the people of Gen Z, reaching out to other humans for help is an antiquated idea and a waste of time. With digitization,…

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October 11, 2021
Blogs

How to setup Marsview Conversation Intelligence APIs with Agora Cloud Recordings

Get conversation insights using Marsview on Agora RTE Introduction This is a comprehensive guide on how to set up Marsview Conversation Intelligence APIs with Agora Cloud Recordings. By Integrating Agora with Marsview Conversation Intelligence APIs one can extract rich metadata and insights from the webRTC Conversations. What is Marsview Conversation Intelligence API Platform? Marsview Conversation Intelligence API platform offers a comprehensive suite of proprietary APIs and developer tools for automatic speech recognition, speaker separation, emotion and sentiment recognition, intent recognition, time-sequenced visual recognition, and more. Marsview APIs provide end-to-end workflows from…

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September 4, 2021
Blogs

Improve the accuracy of ASR (Automatic Speech Recognition) system for OOV (Out-of-Vocabulary) words

While there are many channels through which customers interact with the brand, voice has been the most preferred channel for customers. Recent advances in audio AI and NLP technologies have placed automated speech recognition (ASR) as the backbone of voice data to make sense of the conversations. ASR is widely becoming a de facto requirement across industries and domains such as closed captions in videos, contact centers, medical transcription, educational content, workforce meetings, sales conversations and other autonomous applications to gain insights and for achieving KPIs. Today, there are…

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September 3, 2021
Blogs

The Future of Fitness Training is Here!

One of the most significant advantages of the internet today has to be accessibility. There is access to services and information at the push of a button. As a result, we see changes in how we used to do many things. Surprisingly, training and fitness seem to be moving with the trend of online training. Depending on the website or trainer, the service might differ. However, generally speaking, it’s all the same. Users get a personal training program from wherever they are without the physical supervision of the trainer.…

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December 23, 2020
Blogs

How Marsview Provides Transparency in Advisor-Client Relationship?

The pandemic brought with it a load of problems from health risks to economic changes. It became the survival of the fittest. The fittest in business adopted faster to the 'new,' virtual way of conducting daily transactions.  Even in the financial planning and advisory industry, it was essential for planners and advisors to work online. The key to the success of the virtual business place was the use of video conferencing tools. Virtual meetings with Zoom and the likes became the new normal. These tools have lots of benefits.…

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December 15, 2020
Blogs

How Can Advisors Stand Out in a Sea of Sameness?

The financial advisory industry is a competitive one. As an independent financial advisor, it can seem quite hard to compete with established firms that offer the same service that you do. The logic is quite simple. These firms offer the same service you will. They might have been doing it longer than you have. So, why should clients choose you when they can get the same benefits from almost anyone else? What differentiates you? Many financial advisors have found it hard to answer this question. Despite the apparent generalization…

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December 10, 2020
Blogs

How to win more deals when selling virtually?

As a sales professional, you probably invested a lot of time and effort devising sales strategies, building customer relationships to do what you do best — sell. Nevertheless, a sales strategy is only as good and effective as your conversation with a prospect in an ideal sales environment.  In a typical situation, you would analyze your prospect’s body language to gauge their interest in what you’re selling to them. You’d read their expressions, assess their needs and pick up on their requirements during a face-to-face conversation. But things tend to take…

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September 14, 2020
Blogs

Insurance adjusters can use this strategy to accelerate the claim assessment

IF YOU’RE AN insurance adjuster, you probably are working beyond your regular 9–5 timings to accommodate client schedules. It’s not rare, considering how time is the most valuable asset for the insurance industry.  A seasoned adjuster knows well that the clients would go any distance to avoid admitting fault or use speculative language during the claim calls. While it is an open secret, adjusters have seen every trick used on them by the claimants. However, as the detection gets sophisticated, so does the fraud.  The adjuster’s challenge is to…

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August 27, 2020
Blogs

7 Benefits of Automatic Transcription in Virtual Courtrooms

ON ANY GIVEN regular day, a classic court hearing would comprise of a judge, the offender, a jury and several attorneys. The offender would understand the charges, and be presented with an opportunity to seek legal counsel. Witness testimonies, decisions, attorney pleadings, discussions and appeals — all would be recorded as the trial progressed. Transcription of legal proceedings from an audio or a video format into a digital format would happen naturally through professional legal transcriptionists. However, the world took a drastic turn with the alarming change in situations that followed…

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August 13, 2020
Blogs

Top 7 Productivity Apps on the Zoom App Marketplace

TO SAY THAT times have changed since the past few months would be quite an understatement. Not too long ago, a typical writer or a publisher followed an established procedure of meeting the interviewees, preparing a draft, submitting the same for a review, seeking approval, and then finally publishing the piece. The entirety of this process would take a minimum of 3-5 days. What seemed like a relatively long cycle is now expected to happen in an instant. Fast-forward a few months to today, the same writers swiftly get…

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August 7, 2020