Enable this model configuration to distinguish between speech type and capture actionable notes during your conversation
Conversation Type (Speech Type) model helps you understand the type of conversation at any given time. Every phone call, online or offline conversation can be broadly classified into four categories - Statement, Command, Action Item, or a Question.
Speech Types
Type
Description
Statement
a definite or clear expression of something in chat
Command
an authoritative or peremptory order
Action Item
a chat worded or expressed regarding an event, task, activity, or action that needs to take place
Question
a chat worded or expressed so as to elicit information
Example Response
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{
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"status": true,
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"error": {},
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"data": {
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"value": "statement",
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"confidence": 0.9986110925674438
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}
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}
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Response Object
Field
Description
value
Type of speech predicted by the model
confidence
Value indicating the models confidence in the predicted speech type.