ACTIONABLE INSIGHTS

Enhance the quality of customer interactions by providing real-time transparency on topics and sentiments for contact center agents.

SAVE COST & RESOURCES

Pre-trained AI models and secure APIs that can be integrated into the existing workflows with just a few lines of code and productionalized within minutes.

IMPROVE CX METRICS

Marsview’s Conversation Intelligence API platform can help you to get the reasons (hard data) behind CSAT and NPS scores by analyzing all customer interactions.

AFFORDABILITY

Marsview offers flexible deployment and cost options. Marsview platform can be accessed via the cloud API service or can be installed on customers private/hybrid cloud.

IMPROVE YOUR TOP LINE

Leverage conversation intelligence to drive revenue across digital channels.

A VERSATILE SOLUTION

Our cloud service (API) can integrate into voice, video and chat-driven applications.

CONTROL CUSTOMER CHURN

Identify why customers churn and how to win them back after a
non-optimal customer experience.

ANALYZE EVERYTHING

Gain data insights from conversations that are recorded and analyzed for sentiment, mood, intent, keywords and more.

HAPPIER CUSTOMERS

Learn from customer sentiment to improve customer experience and loyalty.

GIVE IT A WHIRL

Get a free capability assessment and access our powerful APIs.